Suite of Services and Support
Living Office is Herman Miller’s holistic offering of knowledge, tools, products, and services and support designed to help organizations envision and realize higher performing environments.
Services and support are the company’s major focus at NeoCon this year, beginning with Live OS. Live OS is the first human-centered, enterprise-ready system of connected furnishings to enable the workplace to more deeply engage with people. A subscription-based service, Live OS includes an app and dashboard to offer data-based insights to help organizations understand employees’ ever-changing needs in the workplace.
Once the app has been paired with any connected desk, Live OS provides data and insights so organizations can measure, manage, and optimize their workplaces. Dashboards capture real-time, anonymized data from sensors throughout the office—insights that help control operational costs, improve space utilization, and enhance employee health, performance, and happiness.
Live OS also allows an individual to set preferences for the amount of time they want to spend sitting and standing. Working together, the app and furnishings remind people when it’s time to change postures, helping them achieve goals for increasing activity. Regular movement can make people more engaged, efficient, and productive at work.
Technology Partnerships and Prepackaged Settings
To create settings that deliver the best experience for people and right-size technology spending for organizations, Herman Miller has partnered with industry-leading technology and tool providers. These partnerships allow the company to provide everything from cloud-based scheduling that helps groups find and reserve the right meeting space and provides usage data to facility managers (Robin) to a digital workplace platform that allows remote or in-person teams to meet, create, and collaborate in real time using any device (Prysm).
In addition to its technology partnerships, Herman Miller is also featuring prepackaged settings for organizations that seek comprehensive solutions, but don’t have the resources to explore all the options of a custom solution.
Performance Environments Service Analyzes and Optimizes
Using a strategic combination of data, human insights, and a proven placemaking framework, Herman Miller’s Performance Environments Group offers Herman Miller customers workplace strategy and consulting services that result in custom solutions for the total experience of work. In the NeoCon showroom, Performance Environments experts will talk about the results of research conducted with customers before, during, and after the implementation of Living Office.
New Products Featured at NeoCon
Visitors to the showroom will have the opportunity to talk to experts and see examples of settings that have purposeful variety, i.e., have been designed to align the activities people do and the surroundings, furnishings, and tools needed to do those activities in each setting. Here are the products being introduced at NeoCon.
Prospect™ is a work system that intrinsically links individual focus with successful group collaboration, and sets the stage for enhanced creativity and collaboration in an office or learning environment.
ColourForm™ Sofa Group is a collection designed by Stefan Scholten and Carole Baijings that builds welcoming lounge landscapes from a vocabulary of pieces that support the way people want to work and live today.
Ubi™ Work Tools Portfolio is based on research into organizing principles. Individuals can arrange and rearrange the portfolio’s assortment of tools to suit their personal preferences and work styles.
Ollin® Monitor Arm supports a range of monitors, laptops, and tablets that weigh from under one pound to 20 pounds. It has fingertip screen control and a wide range of motion, encouraging a healthier posture whether the person is sitting or standing.
Verus™ is a family of seating solutions that marries ergonomics and economics. Modestly priced, it offers long- and short-term comfort and proper ergonomic support; patented PostureFit sacral support is standard.
Taper™ Chair is an executive chair that combines Herman Miller’s depth of knowledge in ergonomics with Geiger’s core strength in quality and craft in one clean, sophisticated design. The result delivers the same high-touch, high-comfort, high-performance experience that business leaders might enjoy while driving to work in a luxury automobile.
Layer Tables™ is a collection of glass-topped occasional tables designed for Geiger by BassamFellows that complement a range of soft seating without overpowering a room.
Solene™ Collection was inspired by traditional Scandinavian household linens and upholstery. Its five woven patterns bring a lightness and freshness to the Geiger Textiles offering.
Repose™ by Nemschoff provides individualized comfort in one unit. With its built-in configurations for sitting and lounging, guests can work, converse, or rest while remaining at the patient’s side.
This year, Herman Miller has reimagined the South Lobby into a place where visitors can relax, connect, and recharge while experiencing a variety of vibrant settings from the company’s Elements portfolio – a diverse selection of expressive furnishings from Herman Miller’s family of brands. The portfolio offers 350 product families across six brands (the most diverse grouping of furnishings in the industry), offering its customers the ability to match the unique personality of their organization.
Herman Miller Healthcare, Nemschoff and Geiger: Everything Connects
Herman Miller Healthcare and Nemschoff’s showroom this year reflects the companies’ belief that the key to unlocking the vast potential of healthcare lies in strengthening relationships among those who work in and visit healthcare facilities. The showroom is divided into three kinds of places—Personal Places, Places of Care, and Work Places—each of which has been carefully designed to support a type of relationship critical to healthcare.
Meanwhile, Geiger’s showroom demonstrates how the company’s connection to Herman Miller, which acquired it back to 1999, continues to benefit its customers. The Taper Chair, for example, drew on Herman Miller’s deep knowledge of ergonomics, and Herman Miller’s Living Office research is informing Geiger’s approach to settings, including where Geiger products create the biggest impact for customers.
Visitors to the showroom will also see Geiger’s expansive veneer selection, including a new natural species of paldao, flat-cut oak, and sycamore, and RecoGrain versions of exotic veneers for affordability, including flat-cut and quarter-cut rosewood and quarter-cut teak. These new veneers show once again how Geiger sets itself apart from all other office furniture manufacturers by the care taken in veneer selection, the exacting standards for application and finish, the precise matching and fit of solid wood components, the attention to design detailing and the quality of all exterior and interior surfaces.
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About Herman Miller
Herman Miller is a globally recognized provider of furnishings and related technologies and services. Headquartered in West Michigan, the global company has relied on innovative design for over 100 years to solve problems for people wherever they work, live, learn, and heal. Herman Miller’s designs are part of museum collections worldwide, and the company is a past recipient of the Smithsonian Institution's Cooper Hewitt National Design Award. Known and respected for its leadership in corporate social responsibility, Herman Miller has earned the Human Rights Campaign Foundation’s top rating in its Corporate Equality Index ten years in a row, was named a 2016 Top 100 Healthiest Employer, and has earned numerous global sustainability awards. In fiscal 2016, the company generated $2.26 billion in revenue and employed nearly 8,000 people worldwide. Herman Miller trades on the NASDAQ Global Select Market under the symbol MLHR.
Based in Atlanta, Georgia, with manufacturing facilities in Atlanta and Hildebran, North Carolina, Geiger specializes in finely crafted wood furnishings. This commitment to craft was first made in 1964 in the four-person workshop of company founder, master cabinetmaker John Geiger. His drive for absolute quality found its perfect expression in the 1980s through Geiger's collaboration with Ward Bennett, whose characteristic minimalism defined the pinnacle of corporate design. Today, Geiger creates environments designed to deliver an exceptional experience.
Nemschoff, a Herman Miller company, provides innovative furnishings for healthcare and other high-use environments. With equal emphasis on style and performance, Nemschoff solutions combine high-quality materials and construction, thoughtful features, and unparalleled comfort, into a unique form of design that has become the preferred choice for equipping healthcare environments. Founded in 1950, with headquarters in Sheboygan, Wisconsin, Nemschoff believes that people make a difference, things should be built to last, and design can improve the way we work, heal, and live.