MillerKnoll Doubles Down on Digital Accessibility

Incorporating accessibility features across digital products, platforms, and services is part of an ongoing goal of driving inclusive design

MillerKnoll is committed to leveraging the power of design to improve people’s lives in both physical spaces and digital experiences. The Centers for Disease Control and Prevention have reported that one in four adults in the U.S. have a disability, such as visibility, hearing, mobility, and cognition. Believing that digital accessibility is not just a priority, but also a fundamental obligation to ensure inclusivity and equal opportunity, MillerKnoll’s collective of dynamic brands is on a mission to design digital products, platforms, and services that are accessible to all.

“We recognize the importance of meeting the needs of these individuals and championing their right to access information and participate fully in the digital environments we create,” said Kristen DeLap, Vice President of Enterprise Product, Experience, and Accessibility at MillerKnoll. “As a leader in the industry, we are in a unique position to set a new standard for digital accessibility that will help lift all digital experiences.”

MillerKnoll is embracing universal design principles to remove barriers that prevent individuals with disabilities from accessing information, services, and opportunities. Through incorporating accessibility features such as screen reader compatibility, keyboard navigation, and alternative text descriptions, the company is empowering those with visual impairments, motor disabilities, or cognitive challenges to engage with its digital offerings.

Creating and maintaining accessible digital environments is an ongoing journey that requires collaboration, feedback, and continuous improvement. MillerKnoll conducts regular audits, usability testing, and user feedback sessions to identify areas for improvement within its digital environment, with the goal to meet or exceed Web Content Accessibility Guidelines (WCAG) 2.1 AA Standards.

MillerKnoll will continue to lead the industry in designing for the good of humankind by using inclusive design, with digital accessibility playing an integral role in carrying out that mission.